Privacy Policy

Data Controller

The Data Controller for personal data processing is:

Expò Mediterraneo
Via Mandrà, 8 – 95124 Catania (CT)
Email: info@expomediterraneo.it

This ExpoTicket website is the platform used for the sale and management of tickets for the Wonder Festival event.

Types of data collected

During navigation and ticket purchasing, the following data may be collected:

identification data (first name, last name)
contact data (email, phone number)
purchase data (order, ticket type, quantity)
payment data (managed through secure external providers)
digital ticket code (QR code or unique code)
technical data (IP address, access logs, device, and browser)

Purposes of processing

Personal data are processed for:

management of registration and user account
sale and issuance of digital tickets
sending tickets and communications related to the purchase
event access management for Wonder Festival
customer assistance and technical support
fiscal and accounting compliance
prevention of fraud, abuse, and unauthorized use

Legal basis for processing

Data processing is based on:

performance of a contract (ticket purchase)
legal obligations (fiscal and administrative)
legitimate interest of the Data Controller (platform security and fraud prevention)
user consent (for any promotional communications, if enabled)

Processing methods

Data are processed using IT and telematics tools, adopting adequate security measures to ensure confidentiality, integrity, and availability.

Data disclosure to third parties

Personal data may be communicated to:

payment service providers (e.g., banking networks or gateways)
technical service and hosting providers
entities in charge of the operational management of the event
internal systems of the ExpoTicket platform

Data are not sold or transferred to third parties for independent commercial purposes.

Data retention

Data are retained for:

the time necessary for event management
fiscal and accounting obligations (up to 10 years)
any legal obligations or defense in legal proceedings

Rights of the data subject

Users may exercise their rights under Articles 15–22 of the GDPR at any time:

access to data
rectification
erasure
restriction of processing
objection
data portability

Requests can be sent to: info@expomediterraneo.it

Minors and reduced children tickets

The platform allows the purchase of reduced-rate tickets for minors.

Data of minors are processed exclusively for managing access to the event
Purchases must be made by an adult or a person exercising parental responsibility
Unnecessary data concerning minors are not collected

Data of minors are not used for marketing purposes

Data security

Adequate technical and organizational measures are adopted to protect personal data from loss, unlawful use, or unauthorized access.

Cookies and tracking tools

The site uses technical cookies necessary for the operation of the platform.

Any analytical or profiling cookies are used only with the user’s consent.

Data transfer

Data may be processed on servers located within the European Union or, if necessary, in non-EU countries with adequate safeguards provided for by the GDPR.